Refund Policy

Here’s a clean, high-converting Refund Policy you can paste on your SmoothSpine™ site. It’s short but still protective. Replace [brackets] with your details and adjust the return rules to match how you actually operate.

REFUND POLICY (90-DAY MONEY-BACK GUARANTEE)

Effective Date: [Month Day, Year]
At SmoothSpine™, we want you to feel confident trying our product. That’s why every purchase is backed by our 90-Day Money-Back Guarantee.

1) 90-Day Guarantee

You have 90 days from the date of delivery to try SmoothSpine™. If you’re not satisfied, you can request a return and refund within this window.

2) How to Request a Refund

To start a return, contact us at support@clickcraftventures.net with:

  • Your order number

  • The email or name used at checkout

  • A brief note that you’d like to return

Our support team will reply with return instructions and the return address.

3) Return Requirements

  • Returned items must be sent back to us at the address we provide.

  • Please include all parts included in the original package (device, cable, and any accessories).

  • Use secure packaging to prevent damage during shipping.

(Optional — only include if true)
For hygiene and safety, the product must be returned in reasonable condition. Items returned with intentional damage may not be eligible for a refund.

4) Refund Processing

Once your return is received and inspected, we will issue your refund to the original payment method. Refunds typically appear within [5–10 business days] depending on your bank/payment provider.

5) Shipping Costs

Choose the option that matches your business model:

Option A (most common):
Return shipping costs are the customer’s responsibility. Original shipping fees (if any) are non-refundable.

Option B (more conversion-friendly):
We cover return shipping for eligible returns within the 90-day guarantee.

6) Exchanges

If you’d prefer a replacement instead of a refund, contact us and we’ll help you choose the best option.